New year, new job and new User eXperience challenges. Yesterday was my last day at Ricardo AG. In the last couple of years my colleagues and I worked to design the user experience for the responsive version of ricardo.ch and autoricardo.ch. My role was leading this project in terms of UX. Was a great chance and a massive collection of challenges.
How can we help users to restart their journey from the Zero results page (aka ZRP)? Like in “real life”, it’s not so easy to find what we’re looking for. When we get lost and/or perform wrong actions, it’s common to have the “dead spot” syndrome.
I’m an Apple enthusiast, the Apple watch was one of the most important releases I was waiting for. After the first week with it, I feel confident enough to drop some lines about my experience as a user.
We often ask our customers/users to add some content in our system. We often ask our users to complete some requests through a complex process. To be sure that our users will not get lost or panic, we should provide simple and clever web forms. In view of providing a seamless user experience, the wizard process is sometimes a brilliant solution.