Most of the time I notice a misuse of the overlay widgets. Very often, they disturb the overall digital experience and they provide inconsistent content based on the actual context the user is facing.
How can we design the overlay widgets in a human-centred way?
I was positively impressed by the new LinkedIn feature about the commute distance when you receive notifications about job profiles.
What we can achieve by providing the right content on the go:
- the user- workflow is unbroken
- the content is shown in the right context
- the overall experience is enriched by consistent sub-tasks
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