BACKGROUND TASKS: HOW TO IMPROVE THE UX?

Background tasks often need significant technical resources to handle complex user journeys. In addition, these complex user interactions can be overwhelming for users since they have to focus and engage with the system in a detailed way.

In the next paragraphs, I will share my perspective on the best design strategy for delivering a seamless background tasks user experience that unlocks business value.

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FRONT-END CONFERENCE 2016 – ZURICH

A UX Designer joining a “Front-End” conference is like a motorbike rider joining a gathering of bike riders. Both the motorcyclist and the cyclist wish to drive a handy and fancy vehicle that is also safe during bends and stable when braking. What I brought home from the front-end conference in 2016 in Zurich is a strong feeling that developers, designers, project managers, and unicorns chase each other to design and implement a smooth and frictionless user experience.

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ZERO RESULTS PAGE, A FRESH RESTART FOR A GREAT USER EXPERIENCE

How can we help users to restart their journey from the Zero results page (aka ZRP)? Like in “real life”, it’s not so easy to find what we’re looking for. When we get lost and/or perform wrong actions, it’s common to have the “dead spot” syndrome.

UX-Zero-Results-Page
UX-Zero-Results-Page

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WEB FORMS AND UX

Web forms are the entry point to the most complex interaction patterns of modern digital experiences. In the next few paragraphs, I’ll share my experience on the value of investing time in designing user-friendly web forms. I will pinpoint the potential pitfalls of underestimating this task and explain how web forms can unlock business value.

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